CCPA & CPRA Compliance Software

Operationalize requirements under the California Consumer Privacy Act (CCPA) and prepare for the expanded enforcement of consumer rights of the California Privacy Rights Act (CPRA).

Any Business With A Website Needs CYTRIO's CCPA/CPRA Compliance Software

CYTRIO Makes CCPA & CPRA Compliance Simple

CYTRIO Software Screenshot
Intake Request

  • Submit Request Easily
  • Verify Identity
  • Share Data Securely

Discover & Correlate PI Data

  • Discover all PI data & correlate with Identity
  • Implement Security Controls to Protect PI Data

Fulfill Request

  • Triage and Respond to Requests
  • Reviews & Approve
  • Maintain Audit Record

Simple Integrations With Leading Apps
& Data Sources

Simple Pricing


For the first 6 DSARs

CYTRIO pricing is consumption based pricing. you pay based on number of DSARs processed by CYTRIO after the first 6 Free DSARs

Frequently Asked Questions

The California Consumer Privacy Act (CCPA) is a law that provides California consumers that engage with businesses with specific rights, including the ability to request how private data is used. CCPA helps ensure companies protect personal information from misuse. The CCPA was signed into law in June 2018, setting the stage for additional regulation introduced by subsequent California law, called the California Privacy Rights Act (CPRA). CCPA went into effect in January 2020, with enforcement starting on July 1st, 2020. CPRA will go into effect on January 1st, 2023. CCPA and CPRA have meaningful enforcement mechanisms in place, including significant fines and penalties for non-compliance.

CCPA compliance is substantial because it requires companies (irrespective of where they are domiciled) to be transparent about how they collect, use, process and share personal information (PI) and implement specific data privacy controls to secure and protect consumer privacy. Personal information subject to CCPA compliance is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Examples include their name, telephone number, mailing address, social security number, driver’s license number, email address, financial accounts, and more. CCPA gives consumers control over their personal information. These data requests are called Data Subject Access Requests (DSAR) or Data Subject Requests (DSR). Consumer rights under CCPA (and CPRA) include:

  • Right to Access (obtain a copy of personal information)
  • Right to Delete (delete personal information collected by the business)
  • Right to Do not Sell my information
  • Right to Correct (under CPRA)

CCPA mandates companies to make it easy for consumers to submit a data request and comes with specific response SLAs. For example, a Right to Access request must be completed within 45-days from request submission, with a 45-day extension for legitimate business reason. When responding to data request, CCPA requires a company that receives a data request to search through all data to identify personal information that belongs to the requestor and respond to the request in timely manner. It is important for companies under the scrutiny of CCPA consider a CCPA compliance software solution, like CYTRIO.

CCPA compliance impacts any business (irrespective of where they are domiciled) that collects, uses, process, sells, or shares California citizen personal information. Every company that meets one of the three following criteria must comply with CCPA:

  • Has annual revenue of at least $25 million; or
  • Collects, uses, process, sells, or shares personal data of at least 50,000 California citizens; or
  • Generates more than 50% of their revenues from the sale of personal data.

Impact of CCPA compliance include:

  • Consumer personal information cannot be collected, used, processed, shared, or sold without consent. Businesses must provide consumers with details on how they will use what they collect from you beforehand. They also must provide consumers with an option to opt-out of future sharing of personal information.
  • Businesses must provide a mechanism for consumers to get a copy or to delete their personal information—for free! They must disclose categories of personal information they collect, business purpose, and who they shared it with. The mechanism must be clearly stated in a Privacy Policy.
  • One of the more notable aspects of CCPA is its expansive data discovery requirements. Under CCPA, businesses must provide a customer with a record of all the personal data that they have collected upon request, with a 12-month look back. Companies will also need to disclose how personal information is currently being used and who has seen it.

The law allows for two separate enforcement mechanisms:

  1. Civil action by California Attorney General, where fines range from $2,500 to $7,500 per violation
  2. Private right of action under section 1798.150 of the statute that gives California consumers the right to sue businesses in certain circumstances. These claims can range between $100 to $750 per individual per violation

CYTRIO CCPA solutions are helping all businesses comply with the California Consumer Privacy Act (CCPA) swiftly and cost-effectively. Using CYTRIO, organizations can eliminate 80%+ of manual tasks, resulting in significant time and cost-saving, meet CCPA compliance response SLAs and minimization risk of regulatory fines, all the while building consumer trust.

Using CYTRIO CCPA compliance SaaS platform, organizations can operationalize and automate Privacy Right Management, enabling organizations to meet a complex set of CCPA compliance requirements through a secure data request intake portal, identity verification, AI-driven PI data discovery, classification, identity correlation, CCPA DSAR response orchestration, and detailed audit records. Learn more on CYTRIO’s NextGen Privacy Rights Management Solution.


NextGen Privacy Rights Management

State of CCPA and GDPR Privacy Rights Compliance

Q2 2022 Research Report – 8,270 companies researched